ProDemand has Community
What do you do if you have tried everything you know and the car is still not fix? Call your buddy that owns a shop across town? Search the internet for some information? Well Mitchell’s ProDemand has the answer! It’s under the community tab and you can search a data base to see if someone else ever had a similar problem to see how they repaired the vehicle or if you can’t find it you can post your own question. In community, users post questions and answers too hard to fix repairs and allows technician to help each other from all over the country. Want a free trial of ProDemand, Click on the Mitchell1 Product tab above and fill out the form completely.
Connect with me
Mitchell1 Guy Tips
Build a recommendation or revision for any work your customer declines so you can continue to build customer loyalty by asking them on each visit if they have preformed the service. This actually allows you to take care of your customer and to build a loyal relationship which helps the customer find value in your services.
Did you know you can create your own "follow up" letters?
Did you know you can click on the "Followup" tabs to filter a list of customers who's last invoice falls into a prior date range. You can then create your own postcard and send it to inactive customers. Click here for a demonstration.